Privacy Policy

Last updated: January 2025

Overview

Repaso AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our restaurant analytics service, including our website and AI-powered review analysis platform.

Information We Collect

Information You Provide

  • Contact Information: Name, email address, and phone number
  • Restaurant Information: Restaurant name, location, and business details
  • Platform Information: Review platforms you use (Google, Yelp, OpenTable, etc.)
  • Communication: Messages you send us through our contact forms or support channels

Information We Collect Automatically

  • Usage Data: How you interact with our website and services
  • Device Information: IP address, browser type, and operating system
  • Cookies: We use essential cookies for website functionality

Public Review Data

With your consent, we analyze publicly available reviews from platforms like Google, Yelp, OpenTable, TripAdvisor, and Reddit to provide insights about your restaurant. This data is already publicly accessible and is used solely to generate your analytics reports.

How We Use Your Information

  • Deliver Services: Generate and deliver your free executive reports and analytics
  • Communication: Send you reports, updates, and respond to your inquiries
  • Improve Services: Enhance our AI analysis and platform functionality
  • Legal Compliance: Comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Information Sharing

We only share your information in the following limited circumstances:

  • Service Providers: With trusted vendors who help us operate our services (e.g., email delivery, data hosting)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to additional sharing

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at support@repaso.io or use the contact information below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

International Users

Our services are operated from the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@repaso.io

Address: Repaso AI, Privacy Office

California, United States