Terms of Service

Last updated: January 2025

Agreement to Terms

Welcome to Repaso AI. These Terms of Service ("Terms") govern your use of our website and restaurant analytics services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you don't agree to these Terms, please don't use our Services.

About Our Service

Repaso AI provides AI-powered analytics for restaurants by analyzing publicly available customer reviews and feedback from various platforms including Google, Yelp, OpenTable, TripAdvisor, and social media platforms like Reddit. Our service helps restaurant owners:

  • Analyze customer sentiment and feedback patterns
  • Identify actionable insights for business improvement
  • Monitor their online reputation across multiple platforms
  • Receive executive reports on their restaurant's performance

Free Executive Report

Our free executive report service includes:

  • Scope: Analysis of publicly available reviews for your restaurant
  • Delivery: Report delivered within 36 hours via email
  • Limitations: One free report per restaurant location
  • Data Sources: Limited to publicly accessible review platforms

The free report is provided for informational purposes and represents our analysis of publicly available data at the time of generation.

User Responsibilities

When using our Services, you agree to:

  • Provide accurate and truthful information about your restaurant
  • Use the Services only for legitimate business purposes
  • Not attempt to reverse engineer or copy our AI algorithms
  • Respect intellectual property rights
  • Not use the Services for any illegal or unauthorized purpose
  • Not share your account access with unauthorized parties

Intellectual Property

The Repaso AI platform, including our AI algorithms, analysis methodologies, software, and reports generated by our system, are protected by intellectual property laws. While you own the data about your restaurant, our analysis, insights, and the platform itself remain our property. You may use the reports we provide for your business purposes but may not redistribute or resell them.

Data and Privacy

Our collection and use of your information is governed by our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. We analyze publicly available review data to provide insights about your restaurant.

Service Availability

We strive to provide reliable service, but we cannot guarantee that our Services will be available 100% of the time. We may need to perform maintenance, updates, or experience technical issues that temporarily affect service availability. We'll do our best to minimize any disruptions.

Disclaimer of Warranties

Our Services are provided "as is" and "as available." While we work hard to provide accurate analysis, we make no warranties about the completeness, accuracy, or reliability of our analysis or reports. Restaurant management decisions should not be based solely on our reports but should consider multiple factors and professional judgment.

Limitation of Liability

To the maximum extent permitted by law, Repaso AI and its team members will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services. Our total liability to you for any claims arising from these Terms or your use of our Services will not exceed the amount you paid us in the twelve months before the claim arose (or $100 if you haven't paid us anything).

Account Termination

You may stop using our Services at any time. We may suspend or terminate your access to our Services if:

  • You violate these Terms
  • Your use of the Services poses a risk to us or other users
  • You provide false or misleading information

Future Paid Services

We may offer paid subscription services in the future. If you choose to subscribe to paid services, additional terms will apply, including payment terms, subscription periods, and cancellation policies. These will be clearly communicated before you commit to any paid services.

Dispute Resolution

If you have a dispute with us, please contact us first to try to resolve it informally. Any legal disputes will be resolved in the courts of California, United States, and these Terms will be governed by California law.

Changes to Terms

We may update these Terms from time to time. If we make material changes, we'll notify you by email or by posting a notice on our website. Your continued use of our Services after the changes take effect means you accept the updated Terms.

Severability

If any part of these Terms is found to be unenforceable, the remaining parts will remain in full effect.

Contact Information

If you have questions about these Terms, please contact us:

Email: support@repaso.io

Support: support@repaso.io

Address: Repaso AI, Legal Department

California, United States

Thank you for choosing Repaso AI to help turn your restaurant reviews into actionable insights. We're here to help your business grow through better understanding of customer feedback.