Repaso AI Executive Report

Moxies Fort Lauderdale

January - June 2025 Performance Analysis

4.3
Average Rating
↑ 0.1 from last period
100
Reviews Analyzed
Google & Social Media
76%
Positive Sentiment
Industry avg: 72%
11
Staff Praised
By name

Immediate Action Required

  • Fly Infestation: Multiple customers reporting flies in dining area (especially near stairs)
  • Hygiene Concerns: Reports of dirty water, black specks, and contaminated ice buckets
  • Service Inconsistency: Female staff reportedly less attentive than male staff

View recommended actions →

Staff Recognition Wall

Kennedy
3 glowing reviews
"Greatest server ever!"
Josh
2 mentions
Consistent excellence
Nikki
2 mentions
Guest favorite
Florencia
1 rave review
"Keen to detail"
Jolie
1 mention
"Excellent bartender"
Amanda
1 mention
Positive feedback
Bianca
1 mention
Great service
Kaiya
1 mention
Team player

"Kennedy was the greatest server ever! Came to us and made sure we were okay often. Very sweet and gave us a lot of good recommendations"

- Verified Google Review

Menu Performance Analytics

Top Performing Items

🍔
Burgers
Beyond Meat & Blackened Chicken
12+ mentions
🥩
Steaks
"Best steak ever!"
8+ mentions
🥞
Breakfast Sandwich
Brunch favorite
5+ mentions
🌮
Nachos
Reddit favorite
4+ mentions

Drink Insights

🍸
Espresso Martini
Trending on Reddit
Opportunity
💰
Cocktail Pricing
$21 perceived as overpriced
Review

Vegetarian Success

Dedicated vegetarian menu receiving praise. Beyond Meat Burger is a standout performer.

Reddit Community Intelligence

How Locals See You

  • • "More of a hangout than a restaurant" - Good for drinks & sports
  • • "Not a destination for special occasions" - Losing birthday dinners to Eddie V's
  • • "Late 20s+ crowd" preferred over younger demographics
  • • Nachos getting multiple positive mentions

Competitive Landscape

For Steaks, losing to:

Eddie V's, Steak 954, Runway 84

Your advantage:

Better for groups, lively atmosphere, diverse menu

Opportunity:

Position espresso martinis as "Best in Las Olas"

"Best espresso martini in Las Olas. I always go to Moxies but heard Earls has amazing ones too. Anyone tried both?"

- r/fortlauderdale • 2 hours ago

Your Action Plan

🚨 Immediate (This Week)

URGENT
  • • Professional pest control for fly issue - affecting multiple tables
  • • Deep clean ice machines and bar equipment
  • • All-hands meeting on service standards (address gender disparity)

⚡ Quick Wins (Next 30 Days)

HIGH ROI
  • • Feature Kennedy, Josh, and Nikki in social media - they're your stars
  • • Launch "Best Espresso Martini in Las Olas" campaign
  • • Create happy hour special for cocktails to address price sensitivity
  • • Add "Perfect for Groups" messaging to combat "not special occasion" perception

📈 Strategic (Next Quarter)

GROWTH
  • • Develop signature steak offering to compete with Eddie V's
  • • Expand vegetarian menu - it's resonating well
  • • Create "Date Night" package to capture special occasions
  • • Implement server recognition program to maintain service excellence
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